Shipping
SHIPPING INFORMATION
Once an order is placed, our warehouse crew gets to work immediately.
Order packing & processing can take 1-3 business days before your order leaves the warehouse.
STANDARD SHIPPING: $6.99 for orders under $40. Free shipping for order $40+.
- US orders arrive within 5-7 business days after the order leaves the warehouse.
You will receive an email with shipping details and a tracking number. Please follow the link in the email to track your order and check its estimated arrival date. We do our best to estimate delivery time accurately. However, all delivery timelines are estimates and are subject to change. Holiday processing and shipping may vary.
EXPEDITED SHIPPING: 3-Day Shipping ($9.99 UPS)
- Most are delivered within 3 business days after the order leaves the warehouse, weekdays only, holidays excluded.
- Not currently available for PO Box and APO shipping addresses.
HOW DO I TRACK MY ORDER? Online tracking is easy!
- If you created AN ACCOUNT at checkout, log in to your account and track from there.
- If you have not created an account, please check the shipping confirmation email for your clickable tracking number & confirm your order status!
- If you would like to create an account, use the email address associated with your order to log in. You will receive a link and any orders associated with this email will show up in your new account.
DOMESTIC SHIPPING RATES
| Domestic Shipping | Rates |
| Standard | $6.99 on Orders Under $40 |
| Free Shipping | $40+ |
| 3-Day Express | $9.99 |
| 3-Day Express | $9.99 on Orders $40+ |
International Orders:
International orders typically arrive within 7–14 business days, depending on the destination country and customs processing times.
You will receive an email with shipping details and a tracking number. Follow the link in the email to track your order and check its estimated arrival date. We do our best to estimate delivery time accurately. However, all delivery timelines are estimates and are subject to change. Holiday processing and shipping time may vary.
- *Please Note: For some locations, international Shipping Rates in the table below are inclusive of duties and taxes while others are not.
- *Please note we are not responsible for delays in delivery due to shipping or external conditions outside of our control. Thank you.
INTERNATIONAL SHIPPING RATES
*Please note that the shipping time frames listed below are only estimates and are subject to change.
| Country | Standard Shipping Fees | Estimated Transit Time | Duties & Taxes |
|---|---|---|---|
| Australia | 15 AUD; FREE on orders above 100 AUD | 5-7 Business Days | Included |
| Belgium | 7 EUR; FREE on orders above 70 EUR | 5-7 Business Days | Included |
| Canada | 12 CAD; FREE on orders above 68 CAD | 4-6 Business Days | Duties Included. Sales Tax Paid at Checkout. |
| Czech Republic | 172 CZK; FREE on orders above 1600 CZK | 6-8 Business Days | Included |
| Denmark | 53 DKK; FREE on orders above 400 DKK | 5-7 Business Days | Included |
| France | 7 EUR; FREE on orders above 60 EUR | 5-7 Business Days | Included |
| Germany | 7 EUR; FREE on orders above 70 EUR | 5-7 Business Days | Included |
| Hong Kong | 86 HKD; FREE on orders above 600 HKD | 8-10 Business Days | Included |
| Iceland | 1400 ISK; FREE on orders above 11000 ISK | 12-14 Business Days | Not Included. Payable at Checkout. |
| Ireland (Republic of) | 7 EUR; FREE on orders above 60 EUR | 5-7 Business Days | Included |
| Israel | 38 ILS; FREE on orders above 300 ILS | 6-8 Business Days | Not Included. Payable at Checkout. |
| Italy | 7 EUR; FREE on orders above 70 EUR | 5-7 Business Days | Included |
| Japan | 1624 JPY; FREE on orders above 12000 JPY | 6-8 Business Days | Not Included. Payable at Checkout. |
| Korea (South) | 15276 KRW; FREE on orders above 110000 KRW | 7-9 Business Days | Not Included. Payable at Checkout. |
| Mexico | 200 MXN; FREE on orders above 1300 MXN | 6-8 Business Days | Included |
| Netherlands | 7 EUR; FREE on orders above 60 EUR | 5-7 Business Days | Included |
| New Zealand | 15 NZD; FREE on orders above 100 NZD | 8-10 Business Days | Included |
| Norway | 50 NOK; FREE on orders above 700 NOK | 6-8 Business Days | Included |
| Poland | 30 PLN; FREE on orders above 300 PLN | 5-7 Business Days | Included |
| Saudi Arabia | 41 SAR; FREE on orders above 300 SAR | 8-10 Business Days | Included |
| Singapore | 8 SGD; FREE on orders above 100 SGD | 9-11 Business Days | Included |
| Spain | 7 EUR; FREE on orders above 60 EUR | 5-7 Business Days | Included |
| Sweden | 70 SEK; FREE on orders above 700 SEK | 7-9 Business Days | Included |
| Switzerland | 7 CHF; FREE on orders above 90 CHF | 5-7 Business Days | Included |
| Taiwan | 329 TWD; FREE on orders above 2400 TWD | 7-9 Business Days | Not Included. Payable at Checkout. |
| United Arab Emirates | 40 AED; FREE on orders above 300 AED | 6-8 Business Days | Included |
| United Kingdom | 5 GBP; FREE on orders above 37 GBP | 5-7 Business Days | Included |
| European Union | 7 EUR; FREE on orders above 60 EUR | 5-7 Business Days | Included |
| Rest of the World | 11 USD; FREE on orders above 80 USD | 14-21 Business Days | Not Included. Payable at Checkout. |
*Please note that for international deliveries, duties and taxes may apply in certain countries. These additional charges are imposed by the customs authorities of the respective country and are beyond our control.
Questions? Contact Us and complete the form & our Customer Experience Team will respond quickly.
We reserve the right to cancel any order due to ineligible use of coupon code and to modify or cancel an offer due to technical errors or unforeseen problems. Coupon codes cannot be used or applied to orders already placed. Supplies of all Free-gift offers are limited.
Some Common Questions & Answers
Q: Can I change or cancel my LauraGeller.com order once it’s placed?
A: Once your order has been placed it cannot be cancelled or edited. Please Contact Us and one of our Customer Experience Experts will address for you.
Q: I received a shipment confirmation email, but the tracking # doesn’t work.
A: If your order shipped today, please allow at least 24 hours for the tracking information to upload to the tracking link. After that time period if you need assistance, please visit our Help Center.
Q: Need an update on my order status?
A: Packing and processing time is 3-5 business days following the date of your order. If your order shipped today, please allow at least 24 hours for the tracking information to upload to the tracking link. If you have not received an update to your email with an estimated date for delivery, please visit our Help Center.
Q: An item(s) within my package arrived broken. Do you offer replacements?
A: Our Customer Experience team is ready to resolve! Contact Us and complete the form & our Customer Experience Team will respond quickly.
Q: Can I return an individual item for an exchange in a kit for a different one?
A: You may request an individual item exchange, total kit exchange or kit refund. To submit a request for a replacement. please Contact Us and complete the form & our Customer Experience Team will respond quickly.
Q: Can I use multiple coupons?
A: You may apply ONE coupon code per order (with the exception of Free Shipping).
Have More Questions?
Contact Us and complete the form & our Customer Experience Team will respond quickly.